Last updated: July 21, 2026
Thank you for purchasing artwork and products from Maria Grasmick. This Shipping Policy explains how physical orders are produced, processed, shipped, and delivered.
Maria Grasmick Shipping policy:
1. Products Covered by This Policy
This policy applies to physical products purchased through MariaGrasmick.com, including framed prints, canvas prints, acrylic prints, apparel, journals, drinkware, and other physical merchandise.
Digital artwork and digitally delivered commission files are not shipped and will instead be delivered electronically according to the terms agreed upon for the commission.
2. Made-to-Order Products
Many products sold through MariaGrasmick.com are created specifically after an order is placed. This may include framed artwork, canvas and acrylic prints, clothing, journals, drinkware, and other printed merchandise.
Because these products are made to order, production time must be completed before the order is transferred to the shipping carrier. Standard production commonly takes approximately 2–7 business days, although production times may vary depending on the product, printing provider, order volume, availability, holidays, and other circumstances.
Business days do not include weekends or federal holidays.
3. Shipping and Delivery Estimates
Shipping time begins after production has been completed. Delivery estimates shown at checkout or in an order confirmation are estimates and are not guaranteed arrival dates.
The total time required to receive an order includes:
Production time + carrier shipping time
Orders containing several different products may be produced by different fulfillment providers. As a result, products from the same order may arrive in separate packages and on different dates.
Carrier delays, severe weather, service interruptions, holiday volume, customs processing, and other circumstances outside our control may affect delivery.
4. Shipping Charges
Available shipping methods and applicable charges are displayed during checkout before payment is completed.
Shipping charges may vary according to the product, package size, destination, fulfillment location, and selected delivery method. WooCommerce requires physical-product stores to configure shipping zones and methods for the locations they serve.
5. Shipping Destinations
Orders may be shipped only to destinations supported by the fulfillment provider and shipping methods available during checkout.
When an address is not eligible for delivery, the available shipping method may not appear at checkout. International availability may vary by product.
6. International Orders
International customers are responsible for any customs duties, import taxes, handling charges, or other fees imposed by the destination country.
These charges are not included in the product price or standard shipping charge unless expressly stated during checkout. Customs processing may also extend the delivery time.
7. Order Tracking
When tracking is available, tracking information will be sent to the email address provided during checkout after the order has shipped.
Tracking information may take additional time to update after a shipping label is created. A package marked “ready to ship” may have a label but may not yet have received its first carrier scan.
Please check your spam or promotions folder if you do not see your shipping confirmation.
8. Address Accuracy and Changes
Customers are responsible for providing a complete and accurate shipping address.
Please review your name, street address, apartment or suite number, city, state, postal code, and country before completing an order.
Address changes are not guaranteed after an order has entered production. Contact Maria Grasmick immediately if you discover an error. Once production or shipping has begun, it may not be possible to change or cancel the order.
Additional production or shipping charges caused by an incorrect or incomplete customer-provided address may be the customer’s responsibility.
9. Delayed or Missing Packages
A carrier’s estimated delivery date is not a guaranteed delivery date.
If tracking shows that an order is still moving through the carrier network, please allow reasonable additional time for delivery. If tracking has stopped updating or the order appears to be lost, contact Maria Grasmick so the shipment can be reviewed with the fulfillment provider or carrier.
Maria Grasmick is not responsible for delays caused by the carrier, weather, customs, service interruptions, or an incorrect address supplied by the customer. However, reasonable efforts will be made to help investigate a delayed or missing shipment.
10. Damaged, Defective, or Incorrect Orders
Please inspect your order promptly after delivery.
If an item arrives damaged, defective, misprinted, or materially different from the product ordered, contact:
Please include:
- Your name and order number
- A description of the problem
- Clear photographs of the product
- Photographs of the packaging and shipping label
- Whether you prefer a replacement or refund, when applicable
Problems should be reported within 30 days of delivery. The fulfillment provider may offer a replacement or refund for qualifying damaged products or manufacturing errors when sufficient photographic evidence is supplied within that period.
Do not discard the product or its packaging until the claim has been reviewed.
11. Packages Marked Delivered
When carrier tracking states that a package has been delivered, first check:
- The delivery location shown in the tracking record
- Mailboxes, porches, side doors, garages, and secure package areas
- Household members, neighbors, reception desks, or building management
- Whether the carrier left a delivery notice
Please also contact the carrier directly when appropriate. Maria Grasmick will assist where reasonably possible, but cannot guarantee replacement of packages confirmed as delivered to the address provided at checkout.
12. Order Changes and Cancellations
Because many products are made specifically for each customer, cancellation or modification requests must be submitted immediately.
An order cannot generally be changed or canceled after it has entered production. Requests are not guaranteed and depend on the order’s current fulfillment status.
13. Commissions and Digital Delivery
Digital political-cartoon commissions and other electronically delivered artwork do not incur physical shipping charges.
Delivery method, file format, completion schedule, revision terms, usage rights, and any optional physical printing or framing will be confirmed separately as part of the commission agreement. Your commissions page currently offers digital files as well as framed or canvas options, so this distinction belongs in the policy.
When a commission includes a physical framed, canvas, or printed item, the physical portion will be subject to this Shipping Policy unless different written terms are agreed upon.
14. Contact
For questions concerning an order or this Shipping Policy, contact:
Maria Grasmick
Email: maria@mariagrasmick.com
Website: https://www.MariaGrasmick.com
Contact
Contact – Political Cartoonist Maria Grasmick
Online orders are handled in accordance with the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule, which addresses advertised shipping timeframes, delays, cancellations, and prompt refunds.